What is The True Impact of Digital Technology on The Working Environment?

The rise of digital technology in the workplace has transformative implications. Despite concerns about job displacement, technology like AI and automation is predicted to create more jobs than it eliminates. Increased efficiency through automation offers the potential for better work-life balance and reduced overworking. While low-skilled jobs are at risk, the impact is limited, as historically, technological shifts have replaced manual roles with more in-demand positions. Soft skills remain crucial, filling the gap that digital skills may create. Utilizing technology to streamline tasks, such as proof of delivery software for HGV drivers, highlights how technology enhances rather than replaces human roles, contributing to improved productivity and work-life balance.